Dog - Shop Policies
Dirty Dog would like to bring to your attention some very important
shop policies we have instituted. These policies are for both
our protection, and your animals. Please take the time to review
these PRIOR to bringing your animal to our shop.
- When scheduling
your pets appointment please choose a day and time that you
will be able to make. We do require 24 hours notice on all changed
appointments. Otherwise, if you do not show up or give the required
notice and we are not able to fill your slot on short notice
we will charge a fee of $10.00 per pet. This is necessary to
be fair to the groomers and other clients that may have really
needed that time slot and were turned away.
is expected at the time of service. We do not bill. At this
time we accept payment in the forms of cash, debit or credit
- Any prices
you may be quoted by phone are estimates! There are things that
can affect a pets price such as coat condition and animal temperament.
A pet that is groomed on a regular basis as every 4 to 8 weeks
would not normally require the amount of time that one groomed
2,3 or 4 times a year would. Coats that have become matted take
additional time to deal with, whether that involves combing
out or shaving down. Double coated dogs have various amounts
of undercoat to be dealt with
- A word
about puppies. Yes it's true they are smaller but that doesn't
mean they are less work. In reality puppies take a lot more
time to groom than an average adult dog. We take a lot of time
and patience with the young ones getting them used to the grooming
process. It can be quiet scary for your little one with all
the new noises and experiences. The extra time taken now will
make them happy groomed pets in the future.
- No tranquilizers
are ever used at this shop. If you have a pet that requires
sedation you must check with your vet about the proper procedure
necessary. In most cases your vet may prescribe a pill for you
to give to your pet an hour before coming in.
- If you
own an aggressive animal you can expect to pay more for it's
grooming. Keep in mind if it has a face it can bite. The sweetest
animals at home often will bite out of fear when taken away
from their familiar turf. A grooming shop or a veterinarian
with all the different noises can be frightening. Socializing
your pet at an early age helps.
- Your pet
must be picked up by the time of closing. We charge $2 every
five minutes you are late past our normal business closing hours.
After 30 minutes small dogs and cats will be boarded at your
expense. Large dogs will be charged a flat rate of $2 every
five minutes until picked up. No exceptions. Please call if
you are running late.